Terms of service

Terms of Service

Last Updated: September 9, 2026

Welcome to Petnorio. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General Conditions

By using this website, you confirm that you are legally able to enter into an agreement and that the information you provide to us is accurate and complete.

We reserve the right to refuse service, cancel orders, or limit purchases at our discretion when necessary.

2. Products and Services

We make every effort to display our products, descriptions, images, prices, and availability as accurately as possible.

However, product colors and appearances may vary depending on your device or screen settings.

We reserve the right to modify or discontinue products at any time without prior notice.

3. Pricing and Payment

All product prices are displayed on our website and may change without notice.

You agree to provide accurate billing and payment information when placing an order.

We reserve the right to cancel or refuse any order if there is an error in pricing, product availability, or payment information.

4. Orders

After placing an order, you will receive an order confirmation.

Receiving an order confirmation does not guarantee that your order will be shipped. We reserve the right to cancel an order when necessary, including situations involving product availability, pricing errors, suspected fraudulent activity, or incorrect information.

5. Shipping

Shipping times and costs may vary depending on your location and selected shipping method.

Please review our Shipping Policy for additional information regarding order processing, delivery times, tracking, and shipping issues.

6. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy.

Please review that policy before making a purchase.

7. Prohibited Uses

You agree not to use our website for any unlawful or unauthorized purpose.

You may not:

Violate any applicable laws or regulations.
Attempt to interfere with or damage our website.
Use our website to conduct fraudulent activities.
Attempt to gain unauthorized access to our systems.
Copy, reproduce, or misuse our website content without permission.

8. Intellectual Property

All content on the Petnorio website, including text, graphics, logos, images, product descriptions, and other materials, is owned by or licensed to Petnorio unless otherwise stated.

You may not reproduce, distribute, modify, or use our content without our written permission.

9. Limitation of Liability

Petnorio will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including shipping delays, carrier problems, natural disasters, technical failures, or other unforeseen events.

To the extent permitted by applicable law, Petnorio's liability relating to any purchase will be limited to the amount paid for the applicable product or order.

10. Changes to These Terms

We may update or change these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted means you accept the updated terms.